Refund policy

Cloth has a full money back refund policy on regular priced merchandise returned within 7 days. This makes gift giving easier and allows you to try on clothing in the comfort of your own home.

If you are not completely satisfied with your purchase, we are pleased to offer you a full refund on regular priced merchandise within 7 days of your purchase date or delivery date. Sale items may be exchanged up to 7 days for a store credit.

All items must be returned with a receipt and original tags attached. 

Shipped Orders: Please note that customers are responsible for all original shipping and return shipping costs.

Returning an Online Order – By Mail/Courier
Pack up your return and ship via a courier of your choice. No packing slip required. Ship to:
CLOTH
131 Princess Street
Kingston, ON K7L 1A8
Phone Number: 613-542-2777
Customers are responsible for return shipping costs. Returns will be refunded to your original payment method within 5-10 business days. Thank you.